Since you already have Jira Service Management, you will be auto-enrolled into an extended free trial of Jira Service Management Premium. This trial will be a minimum of 6 month in duration (ending in October 2021), but could be more depending on your Insight Cloud App renewal date.HR, sales & marketing, legal, facilities, and other functions can also use Insight to track and manage their assets and resources.Īs an Insight Cloud App user, you must migrate your data into Jira Service Management Premium or Enterprise before the end-of-life date of the app (March 31, 2022). There are several things we are doing to help you with this transition. Unlike legacy CMDBs, Insight’s flexible and open data structure enables teams to manage any kind of asset that’s important to support their ITSM practices. Insight is quick to try and delivers value fast! Insight is built on Jira, giving teams a simple and quick way to tie assets and configuration items (CIs) to service requests, incidents, problems, changes, and workloads. Discover and track assets which aids with planning, audits, and compliance.Troubleshoot and resolve major incidents and problems at high velocity.Minimize IT risk by understanding the downstream impact of changes.Better respond to service requests by gaining greater context of issues.With Insight, teams can track their assets, configuration items, and resources to gain visibility into critical relationships between applications, services, the underlying infrastructure, and other key dependencies. Now we are incorporating the configuration and asset management capabilities (including Discovery) into our Jira Service Management Cloud Premium and Enterprise offerings. In February we included Mindville Insight in our Jira Service Management Data Center offering.
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